Dementia Support for Everyone

Dementia affects a person diagnosed and their family and friends. Below is summary of dementia support available in Bromley to anyone affected by dementia.

The first point of call

The Bromley Dementia Support Hub (telephone 020 3328 0366) provides one-stop access to dementia support to anyone with diagnosed dementia living in Bromley, and their family and friends caring for them. The Hub provides advice and support to people with dementia and their carers. Staff at the Hub can discuss your particular needs and interests with you and help you make the most of what support is available in your local community.

Social Services

As your needs progress, you may want extra support with getting out or daily tasks such as preparing meals, keeping your house clean and tidy or washing and dressing. Social Services at the London Borough of Bromley can support you with accessing help in areas you are finding difficult to manage.

In order to receive help from Bromley Social Services, you have to undergo a Care Needs Assessment, to make clear what support you require to carry on living independently at home.

The social worker carrying out the assessment will measure your needs against Bromley Council‘s eligibility criteria. The level of your needs will determine whether or not you receive a service.

Once the areas for support have been decided, you will need to complete a financial assessment to review look at your financial circumstances to see if the Bromley Council is able to contribute to the cost of your care.

Contact the Adult Early Intervention Team at the London Borough of Bromley for an assessment or reassessment of your care needs (020 8461 7777).

Financial support

If you need a bit of extra help as a result of your dementia or any other health needs, you may be entitled to some extra financial support. If you qualify, it could make a great difference to your quality of life and should be claimed.

Financial support includes:

For information on any other benefits, pensions or financial advice contact:

Age UK Bromley and Greenwich (if you are over 60 years old)
Tel: 020 8315 1878

Bromley Citizens Advice Bureau
Tel: 020 8315 1940

Emotional support

Receiving a diagnosis of dementia can come as a shock and everyone will cope in their own way. There are a number of places you can turn to for emotional support when you need it.

Psychological Therapies

If you are feeling low in mood, anxious or worried and would like to talk things through with someone, you can contact Talk Together Bromley (Tel: 0300 003 3000) who provide one-to-one therapy, counselling and group work.

The Silver Line

The Silver Line is a free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. You can call them free for a chat on 0800 4 70 80 90.


Samaritans is a charity providing a 24 hour call centre offering someone to talk to, off the record, at any time about whatever is worrying you. Trained volunteers are on hand to provide a listening ear. Telephone them for free on 116 123.

National Dementia Helpline

If you have concerns about Alzheimer‘s disease or about any other form of dementia, Alzheimer‘s Society National Dementia Helpline can provide information, support and guidance. Telephone 0300 222 1122.

Admiral Nursing Direct Dementia Helpline

The Admiral Nursing helpline offers specialist practical and emotional support by telephone or via email. Telephone 0800 888 6678 or email

Support for Young-Onset Dementia

Young-onset or early onset-dementia affects people under 65. There are estimated to be at least 42,000 younger people with dementia in the UK. The symptoms of dementia are like those affecting people over 65 but younger people often have different needs and require some different support.

A Dementia Advisor from the Bromley Dementia Support Hub can work with you and your family and friends to provide support that you feel is appropriate to your situation.

The charity, Young Dementia UK (Tel: 01865 794311) can provide specialist information and advice on young-onset dementia.

Support for dementia carers

As you are coming to terms with your dementia diagnosis, your friends and family may also be finding this difficult. As your dementia progresses you may need to turn to them for increasing support and they may find they need support in their caring role.

The Bromley Dementia Support Hub provides support for dementia carers consisting workshops and one-to-one coaching in your home so carers can learn about dementia, effective communication and looking after themselves.

Carers Bromley (Tel: 0800 015 7700) is a local charity that provides advice and emotional support to anyone caring for somebody with dementia.