TURN2US – Access to Welfare Benefits

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Turn2us is a national charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.   There is a lot of information on the website but there is also a telephone helpline 0808  802 2000.
Check benefit entitlement.  Check which means-tested benefits you may be entitled to, including tax credits.  Use the Benefits Calculator

 Search for a grant.  Look for funds that might be able to give you a grant and/or other types of help.  Use the Grants Search tool.  
There are teams covering the following areas based at the Head Office:

  • Commercial Partnerships
  • Communications (press and media)
  • Digital Services (technical/website content)
  • Finance
  • Fundraising
  • Turn2us Grants (Turn2us Elizabeth Finn Fund, Turn2us Response Fund, Edinburgh Trust, Edinburgh Trust Community Programme)
  • Human Resources
  • Face-to-Face Team (working with intermediaries who are working with people in financial need)
  • Workshops and presentations
  • Volunteering

To contact any of these teams, please use the Turn2us online contact us form (on the website) and select the appropriate option from the “What do you want to talk to us about?” drop-down list.


Contact Details

Helpline 0808 802 2000 (free)



Turn2us, Hythe House, 200 Shepherd's Bush Road, Hammersmith, London W6 7NL

Other Info

Opening times:
Helpline: Mon - Fri 9am - 5.30pm.

Other information:
Registered charity.

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