The Silver Line

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The Silver Line is a free telephone helpline for older people, providing information, friendship and advice.  All calls are treated as confidential.
There are no strict age limits but most of their callers are over 55 – The Silver Generation.

Services include:

  • Information Friendship and advice.
  • They signpost callers to the many varied groups and services that exist in their communities.
  • Protect and support those who are suffering abuse and neglect.

Silver Line Friends
If callers would like to be put in touch with Silver Line Friends, they can receive a regular weekly friendship call.  Or they may like to join a Silver Circle and take part in a regular group call on subjects that interest them. Silver Line Friends are volunteers who have contacted The Silver Line because they enjoy talking to older people. They are vetted and trained and work in pairs or safeguarding and support.

Contact Details

Helpline 0800 4 70 80 90 Admin 020 7224 2020 office hours.

For general enquiries:


The Silver Line, Trade Tower, Calico Row, London, SW11 3YH

Other Info

Opening times:
Office Hours 9am-6pm Mon-Fri. Helpline 24 hours 7 Days a week

Free Helpline.

Other information:
Registered charity. Donations and volunteers always needed.

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