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GamCare is the leading national provider of information, advice, support and free treatment for anyone affected by problem gambling. Their expert services are confidential and non-judgemental.



GamCare offers free, impartial and confidential advice and support about a gambling problem. Their advisers are available to talk 24 hours every day of the year. Whether you are struggling with the effects of gambling issues of your own, or of someone close to you, they can help.
They operate the National Gambling Helpline, provide treatment for problem gamblers and their families, create awareness about responsible gambling and treatment, and encourage an effective approach to responsible gambling within the gambling industry.
HelpLine: Freephone 0808 8020 133.


The National Gambling HelpLine is free to call or you can chat with an Adviser on the NetLine. They provide live, confidential, one-to-one information, advice and emotional support, plus they can signpost to further sources of specialist help, including their counselling services across the UK.

Face-to-Face Counselling

GamCare counselling is available throughout the UK and there is an interactive map on the website to find your local service. 

The OnLine Counselling service is primarily reserved for clients who live outside the areas where GamCare or GamCare Partners provide face-to-face counselling. They also welcome clients who for physical or other reasons cannot participate in face-to-face counselling.
See the website’s online counselling page for more details, or contact NetLine or HelpLine for more details. To register for online counselling speak to an adviser.


They run regular sessions in the GamCare online Chatroom, where users can use live text chat to talk about issues related to problem gambling. Live chat is available 24 hours a day.

Contact Details

Main switchboard: 020 7801 7000. Free HelpLine: 0808 8020 133



GamCare, 1st Floor, 91-94 Saffron Hill, London, EC1N 8QP

Other Info

Opening times:
Helpline: 24/7 Office: Mon - Fri 9am - 5pm

Other information:
Registered charity.

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