We are part of the Mind federation but exist as a registered charity in our own right.
This means that while we are proud to be part of the Mind ‘family’, we are responsible for our own governance, policies and financial management, including raising our own funds.
We employ over 250 paid staff and over 230 volunteers to deliver our services and our trustees give up their valuable time to govern the organisation. Our highly skilled and dedicated staff are our greatest asset, working hard ‘to be there when it matters’ for people from a wide range of backgrounds.
We always demonstrate our core values:
Inclusive in our approach and all we do, so that we effectively meet the needs of our diverse communities.
Responsive to each individual we support and their unique needs, histories and aspirations.
Evolving – demonstrating sustainable and ethical continuous improvement, agility, innovation and effectiveness.
Together – working with our partners and people with lived experience of mental health problems and dementia and their support networks.
What we do
Our primary focus is to help to improve the quality of life for people experiencing mental health problems and dementia, living in the three boroughs that we serve. Each year we support over 11,500 people with mental health problems and dementia.
We are firmly rooted within our communities, always striving to provide services that are in line with the needs of our clients. We respond to the needs of individuals through tailored services and are constantly evolving to provide new, innovative and effective ways to help and support people. Embedded in this approach is our commitment to diversity and inclusion and to involving people with lived experience in our service planning and delivery.
An important area of our work focusses on raising awareness of mental health and dementia, breaking down associated stigma and improving people’s understanding through training, coaching and consultancy to enable people affected by mental health problems and dementia to live the best life they can.
We are committed to working in partnership with other local organisations, drawing on our respective strengths to offer people the best possible support. Many of our services are delivered in partnership with other charities and with the local NHS Foundation Trusts.
Mental Health Services
We provide information, advice and psychological and social care support for people across a spectrum from mild to severe and enduring mental health problems.
We enable people with dementia to deal with their diagnosis and retain their independence by providing information advice and support, and give their carers a much-needed break through our dementia respite service.
Wellbeing & Resilience Services
We provide services to help the whole population stay mentally healthy, including targeted support for expectant and new parents.